Since we operate as a small business, we don't quite have the same shipping resources as an Amazon or big box store would - meaning we probably won't be sending a drone to show up at your doorstep tonight.
However, we strive to be as transparent (see below) and responsive regarding shipping times as possible. You're also able to track your order here.
SHIPPING TIME ESTIMATES
Most items are processed within 24-48 hours - however some manufacturers may take an additional 2-4 business days to process.
*Please consider these processing times in addition to the shipping estimates below.*
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Location
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Estimated Shipping Time
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United States
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5-30 business days
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Canada, Europe
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9-40 business days
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Australia, New Zealand
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15-45 business days
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Mexico, Central America, South America, Asia
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20-60 business days
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Note: We source products from all around the world to provide the best variety for our customers. The customs export and import process differs from place to place and varies in timeframe. This variance creates the variable shipping times, which we don't have control over. However, we dispatch your orders as soon as possible as we want you to receive your order as soon as possible. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
SHIPPING POLICY
IMPORTANT: Minimal Spark is not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at check out.
If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will however attempt to do anything within our power to assist in every situation - we are here to help you.
Send the email to: contact@minimalspark.com
With the subject: URGENT SHIPPING ADDRESS ERROR
Minimal Spark is not responsible for destination country tax and/or any duty charge that may incur. Customers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
Minimal Spark is not, nor will be responsible for any Duties, Taxes, or Customs fees under any circumstances. Should the purchaser have any doubt as to whether these charges may be applicable they should seek further information from the relevant authority in their country. Minimal Spark cannot advise on these fees - however it is generally highly unlikely that they will apply unless you are purchasing for commercial resale.
